NHTSA Complaint #11559802 — 2017 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	11559802
Vehicle	2017 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	December 10, 2023
Date Filed	December 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving at 70 mph transmission went out. Shifted from N back to D but no response. Coasted to shoulder of interstate and stop. Shut off vehicle and restarted but vehicle would not move. Shut off again and restarted this time if went into D. Could not any faster than 35 mph. Transmission would not shift automatically. Tried manually but same results. Was able to exit interstate. Got vehicle to Chevy dealership and was told I needed a new transmission. Vehicle has 106,000 miles.

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