NHTSA Complaint #11559666 — 2013 KIA FORTE

Driving one day and check engine light came on. Car began to stutter and a billow of white smoke came from rear. Vehicle was disabled. Towed to Kia dealership. Dealership states they are doing a cylinder test. The car has been at the dealership since 08/14/2023. I have reached out to the dealer 5 times and have not gotten a response. Each time I have called I have been told that a service advisor will call me back. They won’t even tell me what’s wrong or causing the car to shut off and overheat. Car starts normally and then within ten minutes white smoke appears from the exhaust. Also hot liquid steams off engine. Last time I contacted the dealer was on 11/30/23. They said a service advisor would call me back. It is currently 12/12/23 and my issue is still not resolved. Car is still at dealership and has not moved. I am the second owner of the vehicle and have a extended warranty through a third party.