NHTSA Complaint #11559557 — 2018 CHEVROLET SILVERADO 1500
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11559557 |
| Vehicle | 2018 CHEVROLET SILVERADO 1500 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
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