NHTSA Complaint #11559386 — 2017 TESLA MODEL 3
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11559386 |
| Vehicle | 2017 TESLA MODEL 3 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I had just finished Supercharging my vehicle from 50% to 80% and when I entered the car to drive home two warnings showed up 1. Steering assist was reduced and it might be more difficult to drive; and 2. Lane departure avoidance warning was not working. I did a hard reset twice - (foot on the brake while pressing the two steering wheel 'wheels') and began driving the 10-15 minute home. After an incredibly scary and difficult drive down a circular driveway, and great difficulty turning the wheel to make a right turn in one try, I picked the straightest route to my home - stopping one more time to hard reset. Again nothing! Luckily there was no traffic but I had to make 9 ninety degree turns to get there. I got home - taking 4 tries to maneuver the car into my driveway and garage. I left the car in the garage. Tesla service was closed for the weekend so I arranged for a tow on Monday. The next (Sunday) morning I did another reset and this time the steering assist worked, and I have to assume the lane departure avoidance was working as well because I only drove around the block and put it back in the garage. I understand other models of Tesla have been recalled for this very issue and I'm wondering why the Model 3 was not recalled as well since the software is the same is it not? I don't know if there was something wrong with the Supercharger that created the problem.
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