NHTSA Complaint #11559356 — 2021 TOYOTA RAV4 PRIME

There is a long-outstanding recall on the external charging system of this vehicle. Toyota delayed the original date of parts availability to 4th quarter 2023. There are no updates to the status of this recall or availability of the repair. I contacted Toyota corporate and they do not have the parts or an expected date and could not offer a loaner vehicle of the same model. Worse yet, if they provided a loaner vehicle, they wanted me to leave my vehicle at a dealership for the entire time of the loaner - with no announced date for the recall repair. I also emailed the Chairman of Toyota directly, but have received no response. Since the risk of this defect is reported to occur at temperatures of 41 or less, it is imperative that Toyota make the parts/repair available immediately, as cold weather has arrived in the US. I request that you immediately contact the manufacturer and issue an update to this recall - hopefully including Toyota actually repairing the affected vehicles, rather than continuing to delay and exposing people and property to risk. It is becoming apparent that this issue may be without a remedy and absent an immediate repair announcement from Toyota, I suggest that you require Toyota to repurchase all of the affected vehicles at full new vehicle replacement cost.