NHTSA Complaint #11559355 — 2019 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11559355
Vehicle	2019 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	December 8, 2023
Date Filed	December 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. This latest incident that I am reporting is a hair line crack, about 14” in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. It adversely affects visibility. This is a very expensive repair $1,500 for OEM and calibration.

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Other VISIBILITY/WIPER Complaints

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