NHTSA Complaint #11558983 — 2023 GRAND DESIGN REFLECTION

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.