NHTSA Complaint #11558884 — 2023 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11558884
Vehicle	2023 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	January 9, 2023
Date Filed	December 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

When reversing this huge SUV, there is no visibility. Currently, I have to keep pressing my brakes to get the red light to see little however it is not enough. I have taken it to the 2 different Cadillac Escalade dealership and they keep giving it back to me that it is working properly. This has been a problem since I bought this car, unfortunately when we went to test drive it was in a very bright parking lot. During the day it is fine, however if I reverse at night and god forbid hit someone/something - GM will be liable as this should not be on the road and they refuse the fix this big safety concern. Please note this is a 7 passenger SUV- It is too big to lack reverse visibility.

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