NHTSA Complaint #11558622 — 2015 SUBARU LEGACY

Short Block needs to be replaced ($6,500) Yes, Scenic Subaru has the vehicle awaiting status of repairs (who is paying for service) Yes, my safety is at risk as the oil light has come on during the night when I'm alone on a deserted road. Service Department knows what the problem is - they are seeing alot fot this problem. Unknown on Inspections Yes, warning 'low oil' light came on. The oil light kept coming on. All service and maintenance done by Subaru. Now, Subaru Service Department informed that the Short Block needs to be replaced. From my research, it seems that this is a common problem with newer Subaru engines because they use a liquid engine sealant at the factory and when oil sits on the seals when the engine is not running, the sealant degrades and begins to leak. They also said there was nothing we could have done to prevent this and reiterated just how common with Subaru's. Replacing the Short Block on a car with low mileage (<75,000 miles) should be paid for by Subaru as this is a known manufacturing issue. I should not have to pay for this repair. Also, Subaru said trade in value has dropped due to this issue. Please email or call me as soon as possible. [XXX] [XXX] phone [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)