NHTSA Complaint #11558613 — 2017 RAM 3500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11558613 |
| Vehicle | 2017 RAM 3500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
Random occurrences of an audible bell along with error messages stating, "Service Electronic Braking System" and "Service Antilock Brake System" flash momentarily on the dash. They may also stay on for prolonged periods of time. Cruise control is inoperable when the error messages flash, or stay on. The ABS trouble indicator light is also on during these events. The abrupt cancellation of cruise control in traffic is dangerous, especially when towing a trailer. The problem started (for me) just after purchasing the vehicle, used, with 27,428 miles on March 9, 2023. I suspect the pervious owner traded this vehicle on another vehicle because of this problem. I tried to get out of the purchase of this truck because of this problem. Dealer would not allow that without much expense on my end. So, I'm stuck with the problem. It has the potential to be very dangerous. Luckily, I had purchased an extended warranty but the dealer said I needed to wait a month or so before I took the vehicle to a Ram service center so the warranty would be fully established. I purchased the vehicle for pulling purposes and I do that regularly. In the similar cases I have read about, the owners say that the dealers are not helpful and the vehicle has to be kept for long periods of time for evaluation. I have not had time to get it properly diagnosed yet but the problem is exactly like the many others cases I have read about.
Related Complaints for the 2017 RAM 3500
Other ELECTRICAL SYSTEM Complaints
#11645725
FAILURE OF ANTI-LOCK BRAKE SYSTEM MODULE (ABM). FAILURE OF ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT (HCU). BOTH ...
#11644434
The cruise control stop working and we received a service electronic braking system warning and the trailer brakes st...
#11628804
ABS light goes on and off constantly, cruse control will not work. Truck has 29,000 mikes and has been doing this for...
#11621257
The abs and traction control lights flash on and off. They also have remained off and the back on for while. Happens ...
#11615707
On two separate occasions I had total brake loss , the truck has under 21,000 miles on it and while driving and tryin...
Recent Complaints for the 2017 RAM 3500
#11716138
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction co...
#11715944
SERVICE BRAKES
I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving...
#11713554
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11711839
SERVICE BRAKES
While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...
#11711839
VEHICLE SPEED CONTROL
While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...