NHTSA Complaint #11558482 — 2009 VOLKSWAGEN RABBIT
SERVICE BRAKES issue reported to NHTSA
Crash 1 Injury
Complaint Details
| ODI Number | 11558482 |
| Vehicle | 2009 VOLKSWAGEN RABBIT |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I am making a complaint against volkswagen for refusing to perform the abs safety recall. The ABS module is dead, I found out the hard way that I have no ABS or traction control. I stopped on the highway and lost control, I could have died and the van that hit me twice could did worse. The dealer refuses to perform the recall and is completely unhelpful. Yes there were warning lights and thats why I took it to the dealer. P.S. This happened a day before the accident. Two different VW dealers refused to perform the ABS module recall on my car even though Volkwagen customer care called to make my appointment, the car was too old, the repair was to expensive and also that the module wasnt communicating. It specifically says it in the recall, that if the module is not responding to replace it. The next day when I driving the car on the highway, I stepped on the brakes and the car started spinning on the highway, It spun into another lane and hit another car. I realized that the car did exactly what a car with no ABS would do.
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