NHTSA Complaint #11558405 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11558405
Vehicle 2011 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I purchased the 2011 Chevrolet Equinox 5 months ago from a dealership name The Automaxx group in Morrisville, PA. Two weeks after, the check engine light came on, I took it back to the dealership and it was in the shop for 3 days or more. I got it back and every week it was back in the shop for the last four months. I was very hesitant about driving it, but I need to get to my doctor appointments and then I park it. I had to constantly put oil in it and not knowing why or where the oil is going. It started smoking black thick smoke under the hood and cut off, then cut back on and I took it to the shop near my home, and let the mechanic diagnose the problem and he said the vehicle is not safe to drive at all, it's engine failure due to excessive oil consumption and that the vehicle could possibly catch on fire and that it's a defect with the engine from general Motors. I just would like to recoup the money back that I paid for the vehicle. I was totally unaware of the harm that I was in with this vehicle. I am not sure if the dealership was aware of the faulty engine or the dangerous vehicle that they sold, but thank God I wasn't hurt and that I don't have to inhale the smoke from that vehicle. The check engine light has been on for awhile and I was told that they weren't sure why it would not go off, that was a red flag for me. It has not been inspected by the manufacturer, police or insurance company.

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