NHTSA Complaint #11558227 — 2016 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11558227
Vehicle 2016 CHEVROLET VOLT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

I had just left my house about to enter the on-ramp to Interstate 95 south when my 2016 Volt abruptly and without warning stopped. I was unable to coast or pull the car to the side of the road. I was in the middle of the lane in a dangerous place to stop a car and a dangerous place to get out of the car due to the steady traffic entering the interstate. My car would not restart and I had it towed to the Portsmouth NH Chevy dealer. As it was the beginning of the GM strike I had to wait several days for the replacement battery control sensor then I had to wait for another 4 weeks or so for a replacement transmission to be installed. The day after I got my car back, about 2 weeks ago, the transmission fluid was leaking onto the garage floor. The Chevy dealer has ordered new transmission hoses but only one has come in and I was told not to drive my car until these were replaced. The sensor pad and transmission were covered under warranty, I was told the hoses to the transmission and labor to install them are not part of the transmission and not covered. The incident has been extremely inconvenient but the way my car just abruptly stopped and wouldn’t restart was very unnerving and could have been very dangerous. I do not have paperwork at the moment but can provide a dealer invoice of the covered work so far. Please contact me with any questions.

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