NHTSA Complaint #11557952 — 2012 KIA SORENTO

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the malfunction indicator lamp (MIL) and the ABS warning lights were illuminated. The contact noticed a burning odor on the interior of the vehicle. The contact stated that there was a knocking sound coming from the engine compartment. The contact drove the vehicle to her place of employment and turned off the vehicle. A coworker checked the engine oil level and discovered that there was no engine oil in the engine. The contact stated that the vehicle was not due to have an engine oil change for another month. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.