NHTSA Complaint #11557906 — 2018 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11557906
Vehicle 2018 FORD F-350 SD
Component ENGINE
Date of Incident
Date Filed
Mileage 27,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2018 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and retrieved DTC Code: P24AF (Particulate Matter Sensor Circuit Range/Performance has been detected). The contact stated that the vehicle had previously received a recall repair regarding an ECM software upgrade related to DTC Code: P24AF. The contact stated he contacted the dealer and informed the dealer of the failure and the diagnostic code. The dealer advised the contact that the repair would not be covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 27,000.

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