NHTSA Complaint #11557906 — 2018 FORD F-350 SD
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11557906 |
| Vehicle | 2018 FORD F-350 SD |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 27,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2018 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and retrieved DTC Code: P24AF (Particulate Matter Sensor Circuit Range/Performance has been detected). The contact stated that the vehicle had previously received a recall repair regarding an ECM software upgrade related to DTC Code: P24AF. The contact stated he contacted the dealer and informed the dealer of the failure and the diagnostic code. The dealer advised the contact that the repair would not be covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 27,000.
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