NHTSA Complaint #11557904 — 2022 KIA NIRO

Kia issued a recall warning dated September 29, 2023 regarding a fire hazard in our car. The recall stated that remedy was not available. After two months of no remedy from Kia and failure of Kia's Customer Care Center to respond to our requests for help, we went to the Kia dealer in Van Nuys, California to inspect the car to ascertain if it was still safe. The dealer refused to inspect or take any remedial action. To date there has been nothing from Kia to correct the problem. However, the 2023 and 2024 Kia Niro Hybrids do not have the fire hazard problem; these years were NOT in the recall warning. Kia should have offered a remedy by now since the problem was obviously corrected in the next two years.