NHTSA Complaint #11557862 — 2015 MERCEDES-BENZ E350

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11557862
Vehicle 2015 MERCEDES-BENZ E350
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage 112,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2015 Mercedes-Benz E350. The contact stated while driving at various speeds, the vehicle made abnormally loud cracking sounds. The contact stated that the failure mostly occurred while turning, driving over a bump in the roadway, and while driving on a steep roadway. An independent mechanic inspected the vehicle and determined that the abnormal sound was coming from the sunroof. The vehicle was not repaired. The contact related the failure to an unknown recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 112,000.

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