NHTSA Complaint #11557824 — 2021 JEEP WRANGLER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11557824
Vehicle	2021 JEEP WRANGLER
Component	SEATS
Date of Incident	November 4, 2023
Date Filed	December 1, 2023
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.

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