NHTSA Complaint #11557533 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed a thousand miles away from home, the vehicle stalled and lost motive power in the middle of the freeway. The vehicle was towed to a local dealer where it was diagnosed with a failed tone wheel generator and failed fuel pump. The contact was informed that the tone wheel generator and fuel pump needed to be replaced. The vehicle was repaired. The vehicle was picked up by a family friend on two occasions however, the failure persisted. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for 90-days or more. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. VIN tool confirms parts not available.