NHTSA Complaint #11557486 — 2022 TIFFIN ALLEGRO OPEN ROAD

Purchased Dec 2021. Immediate Hydraulic leak, repaired at dealer. Jan 2022- hydraulic slides creeping out 6-8 inches. March 2022- serviced at Tiffin in Red Bay. No solution for creepy slide. July 2022- received recall for creepy slide. Nov. 2022- Feb 2023. Picked up RV on Feb 9 at service center, completed recall for creepy slide. Before leaving service center, hydraulic pump went out and had to be replaced. In April 2023, I notified service center creepy slide issue continued. From that point, made several phone calls and sent numerous emails to Lippert (slide manufacturer) and Tiffin and Connecticut Motor cars and coaches, the service center I use to search for solution. After months, Sept 26, 2023- Lippert Tech came to my house to work on problem. Following that visit on Oct 10- sent picture to Lippert, creepy slide continues. Nov 30, 2023, which is tomorrow is next visit for Lippert Tech. Cautiously optimistic since the solution is replace same cylinders from recall that this will finally fix the problem. I was told by an Tiffin rep on the phone that Lippert’s solution is to replace the cylinders that were replaced during the recall and the Tiffin rep indicated they are still seeing the same creepy slide issues after the second cylinder are replaced. Everyday I have to go out and retract the slides so there is less wear and tear on rubber seals and to protect the slide from weather, especially freezing rain or snow. And driving down road, have to worry that slides are not going to start to extend. I have had to pull over at a rest stop to retract the slides more than once. There is a webpage dedicated to creepy slide issues that other Tiffin RV owners have written about the same same problem. Tiffin needs to recall and switch, at their cost, from Lippert slides to a more functional, safe slide manufacturer so that RVer’s feel safe and do not cause harm or injury to themselves or others. Thank you.