NHTSA Complaint #11557435 — 2012 DODGE CHARGER

The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA Campaign Number: 19V018000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that she was approached by a door-to-door representative of the manufacturer to schedule a home visit by a technician to replace the air bag inflator however, the representative never returned. Parts distribution disconnect.