NHTSA Complaint #11557359 — 2007 BUICK RAINIER

Window motors and window controls failing. I replaced two window motors at in 2017, at dealer because they failed, then the rear passenger window motor failed in 2020 and was replaced at mechanic shop with factory replacement, this rear passenger window is seldom used, but rear passenger window motor failed again in 2023 and was replaced again at mechanic shop. Drivers window motor now needs to be replaced. Window controls are intermittant. The components were replaced by dealer and by third-party mechanic. There is no warning prior to failure other than rolling down a window and not being able to get it back up at all, which poses a hazard in torrential rain and damages vehicle; or not being able to roll a window down when needed. The first replacement was under warranty. The rest have been out of pocket and have caused other damage due to rain. I feel the entire window operating system should have been recalled, driver side controls and all of the operting motors. This is a dangerous and expensive continuing problem. Never had this problem with any GM vehicle before the 2007 Rainer. Rear air suspension went out in 2018 and rear end fell down causing severe handling difficulty. Had to replace rear air suspension with conventional shocks because parts were not available in a timely manner and vehicle could not be driven safely without rear suspension. Had similar issue with air suspension on 2004 Buick SUV, where the air suspension went haywire and caused handling issues. (Vehicle was returned to dealer and exchanged for one with a conventional suspension.) Was told by dealer the air suspension problem was fixed on later models after 2004, but apparently not. Would not have purchased a vehicle with air suspension had I known it still had these issues.