NHTSA Complaint #11557130 — 2013 HONDA CIVIC

The assembly of the 2013 Honda civic ex was missing the rear bumper impact absorber. The component was not noticed until a collision removed the rear bumper from the car, exposing the interior of the assembly. The omission of the impact absorber in the bumper assembly from the manufacturer directly puts my safety at risk because this part is designed to absorb energy in a collision, and without the part I am more likely to be in a more serious accident. This problem was first noticed by the service shop who had confirmed that the part was missing from the assembly, and that it was a safety feature of the vehicle. The component had only been inspected by the independent service shop. There was no indication of the missing component before the accident