NHTSA Complaint #11557085 — 2023 HYUNDAI TUCSON PLUG-IN HYBRID

New 2023 Hyundai Tucson purchased 9/9/2023 from Curry Hyundai in Cortland NY. On several instances of highway driving during the first 1,000 miles, on highways and at highway speeds, the forward collision avoidance system activated without any reason and applied the brakes at highway speed. This happened 6 or more times in only 6 or 7 highway trips during the 1,000 break-in period, and happened after the first visit to service for this problem, during which the dealer reset the system and sent me on my way, only to leave me driving a vehicle with the same, continuing defect. After the third service attempt, dealer and Hyundai have been unable to repair the vehicle (now with the dealer for over a week). Hyundai fails to even acknowledge its warranty or any other obligations to me, and all its communications show that it doesn't take these problems seriously, it has no standard process for dealing with them, and it offers basically nothing to the frustrated car owner. All its "customer care" department has done is check with the dealer, only to leave the problem with me for an unlimited timeframe.