NHTSA Complaint #11556927 — 2021 HONDA ODYSSEY

VISIBILITY/WIPER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11556927
Vehicle 2021 HONDA ODYSSEY
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.

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