NHTSA Complaint #11556792 — 2018 CHEVROLET MALIBU

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11556792
Vehicle 2018 CHEVROLET MALIBU
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Transmission Surge Accumulator System Performance. The car fails to accelerate once it comes to a complete stop, traffic lights, etc. The car will rev up to 5000 RPMs but will not reach 10 mph. This causes problems when driving and I was almost hit on several occasions (more than 8 times) on my drive home to be safe again. The car was taken to the dealership and was reported to have been fixed, after paying a $100 deductible, but only ran properly for one day. Again, I was almost hit 5 times while driving back home, after the repair was made. The check engine light came on after the car presented issues, as I was out running errands, the car was losing power and was not performing well. About 20 minutes after the initial issue, the check engine light came on. I took the car to Auto Zone where they were able to run the diagnostic that came back with the code, P171D Transmission Surge Accumulator System Performance. This took place twice in one week, with the dealership fixing the issue on Tuesday and it failing again on Saturday (after the car sat idle for 3 days, while I was on vacation).

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