NHTSA Complaint #11556706 — 2019 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11556706
Vehicle	2019 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	November 24, 2023
Date Filed	November 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.

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