NHTSA Complaint #11556656 — 2012 KIA FORTE

The contact owned a 2012 KIA Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her grandson was driving at an undisclosed speed, the steering wheel failed. The contact's grandson stopped the vehicle and noticed a glow coming from under the front hood. The contact's grandson and his brother exited the vehicle. The vehicle burst into flames. The contacts grandsons flagged down a nearby driver and asked them to call the fire department. The fire department arrived and extinguished the fire. A fire report was filed. The were no injuries. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.