NHTSA Complaint #11556642 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11556642
Vehicle 2012 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 211,308 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2012 Ford Fusion. The contact stated while driving 70 MPH, the electric power steering assist became inoperable. The service power steering message was displayed. The contact was able to pull over and use another vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 211,308.

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