NHTSA Complaint #11556529 — 2016 NISSAN TITAN

The truck down shifted twice and then shut completely off while I was driving down the interstate. I was towed to Nissan in Springfield Missouri (closest to me) and they could not figure out the issue and charged me $500. I then towed the truck to Nissan of Jefferson city, Missouri, where I bought it. They inspected the motor and told me it was a complete loss. Metal in the oil pan from internal parts. They quoted me $39k for it to be replaced and I currently owe $30k on the truck. I only had this truck for 10 months when this failure occurred and left me and my family stranded. No check engine lights, odd noises or anything. Nissan has been reluctant to help and from what I've been reading this is a very normal occurrence for these trucks. I'm not sure what I'm going to do to get through this but I don't want it to happen to anyone else, so hopefully NHTSA can sort out this issue. Thank you.