NHTSA Complaint #11556471 — 2023 TESLA MODEL Y

Respected Authorities, We bought Tesla Model Y in May of 2023 with our hard earned money, and next day or so we noticed a big paint mark on this brand new car.. Upon following up few times, Tesla agreed to repair this but they damaged further and after repeated visits, they agreed to replace the seat cover.. However, while replacing the cover, they damaged the side door coverings. Again after lot of follow up they agreed to replace that part as well. So, we thought we are happy but later we had to face very scary situations with this faulty car. The steering car completed locked while driving and had to face very dangerous situation. We are fortunate that the traffic was low in the street road, and if it was in highways, then it could have been fatal. Earlier, when we are reversing the vehicle in the garage the vehicle didn't turn well enough and the driver side mirror was hit the garage siding, and earlier to that when we are turning the car to the neighborhood the tire got touched to side walkway and threading was damaged. We strongly believe these could be the result of the steering wheel on and off locking in second which we are not sure at that time. As model y is new to us, we are not sure how that drives but now understand the issues clearly. We humbly reported all the above to Tesla Service, and they wanted to do steering wheel issue only and charge the other two... The important thing here is we were saved earlier due to the steering wheel issue but not sure if I we feel safe driving this car again. Kindly help us get some justice, and it would be appreciated if they take their car back and return our money in full. Thanks [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)