NHTSA Complaint #11556461 — 2022 VOLKSWAGEN TAOS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11556461
Vehicle	2022 VOLKSWAGEN TAOS
Component	AIR BAGS
Date of Incident	October 25, 2023
Date Filed	November 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.

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