NHTSA Complaint #11556457 — 2011 HONDA ACCORD

On [XXX], my daughter rear-ended a stopped vehicle while trying to merge. She was driving approximately 60-70mph at the time of impact. The front end of her car was completely smashed and the insurance company deemed it a total loss. Despite the force and speed at impact, her airbags did not deploy. She hit her head on the steering wheel, causing a concussion. She continues to suffer from the effects of the concussion. She is under the car of a neurologist and chiropractor. I contacted Honda to report this on 10.3.2023 and was told to "wait by the phone" because someone would be calling me back immediately as it was a high priority case. The case number is [XXX]. No one has called me. I called back on 10.6.2023 to notify them that the car insurance company was taking possession of the car and was told to take pictures. I have never received a call back for additional details. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)