NHTSA Complaint #11556101 — 2017 CHEVROLET BOLT EV

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11556101
Vehicle 2017 CHEVROLET BOLT EV
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Within an hour of taking delivery of this used car, I noticed the steering system had an issue. When making a turn, the steering wheel would not return to center. It felt very unsafe to drive, having to force the steering back to center when turning. If I had not reacted fast enough I could have very easily ran into another car, or over the curb and into a pedestrian. I called and texted the Mazda dealership that sold the car to me, and they told me to bring it back to be repaired. They had the car taken to a Chevrolet dealership who confirmed that the steering gear / steering rack needs replaced. They are currently waiting on the parts to make the repairs. The service department of the Chevrolet dealership inspected the car and confirmed it needs repaired. There were no warning lamps or messages of the problem. The only indication of the issue was the steering not performing as it should.

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