NHTSA Complaint #11556100 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact stated while driving 65 MPH, the driver's side seat heater was overheating. The contact stated that he attempted to set the heater to the lowest setting; however, the seat continued to overheat to the point that the contact pulled off the roadway and exited the vehicle. The contact turned off the seat heater. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that there was no electrical issue found with the seat. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.