NHTSA Complaint #11555987 — 2022 GENESIS GV70

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11555987
Vehicle 2022 GENESIS GV70
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

I received a recall notice stating that Genesis will "replace the low-pressure fuel pump assembly". I scheduled the appointment for the replacement, however, the dealer informed me that they would inspect the fuel pump part number and if the recall applied then they would order the part number and once they receive the part they will call me to schedule a time to make the repair. The recall notice said it applied to my vehicle and that the remedy was to replace the fuel pump so I don't understand why they told me that they had to inspect it first and then order the part before making the recall repair. This only increases the time that my unsafe vehicle is on the road. Of course their inspection indicated that the fuel pump needed to be replaced since I had received the recall notice saying just that.

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