NHTSA Complaint #11555947 — 2014 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11555947
Vehicle 2014 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I need help! Please! My car is under the X78 Extended Ecodiesel Warranty. The Government (EPA) sued FCA back in 2019 for making these cars with over 14 illegal deletes, like Volkswagen. Instead of making them buy the cars back, they let them say they would make all repairs related to this huge list of components. I’ve had nothing but problems the past almost 2 years. My jeep was at one dealership a full year. Now it’s at another dealership in Ennis Texas for about 59 days now. . My jeep went into limp in mode in front of an 18- wheeler on interstate 45, I was almost killed. I was so afraid! I sent a letter requesting they contact the manufacturer as they have said so on the paperwork. I’ve gone to get my car 4 tiles and it’s still not repaired. I get a text message on Saturday telling me my Jeep is fixed and ready? I’m not getting into that vehicle again, my daughter is having nightmares, she’s asked me please don’t drive that car again! I’ve attempted to pick this car up 4 times, it’s not fixed! Same code from 10/04 initial drop off. The same codes came back on 11/9 after they said they’ve replaced the PCM and Mass Air Flow sensor and other parts?

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