NHTSA Complaint #11555816 — 2017 TESLA MODEL X

On or about August 27, 2023, I heard a loud noise as I was pulling out of a parking spot with my wheel turned to the left. As I drove away and over bumps, I heard loud metal-to-metal sounds coming from the front of the car. I scheduled an appointment with a Tesla service center and took it to them on September 8th, 2023. They found that a bold had sheared in half on the front stabilizer bar. They said it wasn't a manufacturer defect however I disagreed and requested it to be repaired out of warranty at their expense to make it safe and to put a stronger bolt on this time, but they refused. There were no warning lights before this occurred. I had my attorney send them a letter to persuade them to fix it however they have not responded in two months. The vehicle is a safety risk and I have found that this has occurred to other Tesla Model X owners. There is a class action lawsuit in California and Oregon for Tesla Model S and Model X suspension issues. The same car had premature wear of the upper control arm ball joints and the axle shafts have been replaced twice due to Tesla's admission of bad design and manufacturing. I have safety issues with the Fore Links and Aft Links as well.