NHTSA Complaint #11555679 — 2016 FORD TRANSIT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11555679 |
| Vehicle | 2016 FORD TRANSIT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
On 17 November, 2023, at approximately 12 PM, I was traveling down the highway at approximately 55 mph. I suddenly heard a loud pop coming from directly under the cab and a subsequent rattling. It lasted for about 15 seconds, went away, and then lasted for another five seconds before completely stopping. Upon parking the vehicle, I crawled underneath and noticed that the flex coupling between the transmission and drive axle was missing two big chunks, and it appeared that a part of that material was lodged into the fire wall above the transmission underneath the floorboard. Also, present was a lot of strands of fiberglass from the coupling material. I immediately searched the Internet for some information regarding this and came upon an active recall that was published in 2019 for certain Ford transits manufactured 2015 to 2017. My vehicle is a 2016 Ford transit 250. It is my belief that this coupling issue that Ford published for recalls was not caught on my vehicle, and I have a concern that my vehicle may have fallen under that safety recall. Would like to know if an inspection could be done and some research to determine if my vehicle, in fact, falls within that recall.
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