NHTSA Complaint #11555673 — 2023 TESLA MODEL Y

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11555673
Vehicle	2023 TESLA MODEL Y
Component	SERVICE BRAKES
Date of Incident	October 24, 2023
Date Filed	November 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

On October 24, between 8:45 and 9:05 am, I was traveling on the highway with cruise control on and the car suddenly braked going from 75 to 30 rapidly. It was only me pressing the accelerator that kept it from coming to a complete stop. Fortunately, there was no one close behind. There wasn’t any traffic around me. I was passing an exit. I reported this to Tesla and they remotely investigated but said that the related cruise software and hardware was operating normally. This is extremely dangerous! I’ve checked Tesla forums and this is a known problem that they don’t seem willing to address.

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