NHTSA Complaint #11555525 — 2017 CHRYSLER 300

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11555525
Vehicle 2017 CHRYSLER 300
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The vehicle components started failing first with lighting and electrical malfunctions. Due to the concerns I was on the way to the mechanic on 9/16/23 when the air bags deployed on the passengers side without any impact. The Vehicle is at Chrysler dealer on central avenue Albany, NY and available for inspection. I had just dropped off my grandchildren this could have severely had a horrible impact had they been in car. Not to mention it scared me, I was not sure what was happening. I was scared to get back in the car. I was driving on interstate this is scary for anyone driving with no visibility. Chrysler currently has the vehicle since 9/19/23. I have reached out to dealer and Chrysler Corporate office with no result. They always say they will get back to me. Unless I reach out they do not respond. Claim # [XXX] with Chrysler corporation. They vehicle has been inspected by manufacturer James Brozovich on 10/26/23 works with Bosch automotive service solutions Work #(734)979-5827 Cell # (586)215-8547. The radio would blink in and out and if radio worked headlights did not work. If headlights worked radio and dashboard light did not work. Air bag light and engine light came on one time when on the way to the shop. Vehicle was on the way to shop due to electrical concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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