NHTSA Complaint #11555386 — 2023 HONDA HR-V

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW issue reported to NHTSA

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Complaint Details

ODI Number	11555386
Vehicle	2023 HONDA HR-V
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Date of Incident	November 12, 2023
Date Filed	November 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My 2023 Honda hrv was parked. The weather was clear, sunny and around 50 degrees. I entered my vehicle and closed the door. The rear window shattered out of nowhere. The car was not turned on. The automatic start was not used. The car was off and parked. Nothing hit the car. All I did was close the door and it shattered. I had the rear window replaced immediately. There was no warning. No cracks in the window. The car has approximately 11,500 miles on it and is in excellent condition. There was glass everywhere and I was scared to drive the car with my children in the backseat. As I would drive, more glass would break off. Honda was not notified as this happened on a Sunday and I could not wait until they were open on Monday to get it fixed.

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