NHTSA Complaint #11555198 — 2022 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11555198
Vehicle	2022 MAZDA MAZDA3
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2023
Date Filed	November 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Purchased the car new in April 2022. They have replaced the battery twice in the last year. They now tell me that there are no replacement batteries made for my vehicle and have acknowledged a problem with the battery made by Johnson control. The battery will not hold a proper charge after the vehicle is shut off. They have offered a loaner car but cannot tell me how long it would take to resolve the issue. In order to drive the vehicle I have to carry a jump pack in the car with me in case the battery goes dead and will not start.

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