NHTSA Complaint #11555070 — 2019 CHEVROLET MALIBU

IN THE PAST WEEK, I TRIED TURNING OFF MY VEHICLE, BUT RECEIVED THE MESSAGE "SHIFT TO PARK". THIS HAS HAPPENED THREE TIMES, THUS FAR (11/6, 11/8, 11/13). THE CAR IS ALREADY IN PARK, BUT WON'T TURN OFF, UNLESS I CONTINUALLY SHIFT, OR RESTART THE CAR SEVERAL TIMES, OTHERWISE, IT CONTINUES TO RUN WITH THE MESSAGE DISPLAYED. AFTER SEVERAL ATTEMPTS, IT FINALLY TURNS OFF. THIS IS ABSOLUTELY HORRIFYING! IS THIS A SAFETY ISSUE, AND IF, SO, IS GM ADDRESSING THIS ISSUE AND NOTIFYING OWNERS OF THIS PROBLEM AND WHAT PROCEDURES TO TAKE? I HAVE NOT RECEIVED ANY RECALL NOTICE REGARDING THIS PROBLEM. IS MY CAR SAFE TO DRIVE? IS THIS SOMETHING THE DEALERSHIP CAN ADDRESS? I DO NOT WANT TO BE SOMEWHERE AND NOT BE ABLE TO START MY CAR. I START IT WAS THE BATTERY BECAUSED I RECEIVED AN EMAIL FROM ONSTAR STATING THE BATTERY WAS CRITICALLY LOW ON THE 6 OF NOVEMBER. I PURCHASED A NEW BATTERY ON NOVEMBER 9, 2023, THINKING THIS WOULD RESOLVE THE PROBLEM. IT DID NOT!