NHTSA Complaint #11555065 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11555065
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	November 2, 2023
Date Filed	November 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I purchased car new and had all recommended service performed by the same dealership. At 56k miles (and six years) the check engine light came on. A Ford dealership diagnosed coolant in the engine block. The repair cost $7,700 for a new engine. Ford agreed to assist but only covered 2,700 leaving me an almost 5 thousand bill

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