NHTSA Complaint #11554900 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the brakes locked up inadvertently. Additionally, the electronic braking system, TPMS, the emission, the AWD system, braking system, brake hose, power steering, the vehicle stability assistance, Fuel Start Assist, Collision Mitigation Braking System, and the Hydro High beam warning lights were illuminated. Additionally, there was smoke coming out of the exhaust pipe. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine and that the turbo system was blown. The dealer replaced the turbo, rebuilt the engine, and performed an oil change and an engine flush; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to a second dealer, Schaumburg Honda Automobiles (750 E Golf Rd, Schaumburg, IL 60173), where an oil change and an engine flush were performed; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the timing chain was loose and needed to be replaced. The contact declined the repair. The contact stated he had replaced PCV valve, the camshaft sensor, and the battery himself. Additionally, the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the ECM. The mechanic referred the contact to the dealer for the repair. The vehicle was taken to a third dealer, where the contact was informed that the engine needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and several cases were opened. Additionally, the manufacturer referred the contact to the third dealer for the repair. The failure mileage was approximately 70,000.