NHTSA Complaint #11554814 — 2019 PORSCHE CAYENNE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11554814 |
| Vehicle | 2019 PORSCHE CAYENNE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
2019 Porsche Cayennes (and other Porsche models) have LiFe P04 lithium batteries that have an internal Battery Control Module that causes a "Battery Low " indication. Porsche has been updating the software/ firmware for this module, only for it to fail again. Eventually, the battery will fail, lose charge, and become dead. There are no after market batteries available and if you are 1 mile out of the warranty period, Porsche forces you to buy a new replacement battery from them for over $2,000.00 USD plus labor. This battery failure condition for vehicles with this type of battery is well known by Porsche and they now use a completely different type of battery in their newer models. This failure should be considered a Safety issue and concern since the battery powers every safety feature the vehicle has to offer. There are pages upon pages of testimonies on the Rennlist forum website for Porsche owners and all have been advised to contact Porsche Cars North America and only a small percentage have had any luck with that. Porsche should release a recall to modify the system to the newer, more dependable battery for affected vehicles.
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