NHTSA Complaint #11554811 — 2019 HYUNDAI TUCSON

On November 13, 2023 I was driving the vehicle and the check engine light came on and it went into "limp mode". I was well aware of what was happening because this is at least the 4th time this has occurred since owning the vehicle. It happened in Dec of 2022, Feb 2023, and again on July 6, 2023, The last time it happened the dealer had it for over a month and could not "reproduce" the problem, so I got the car back without anything really haven been done to fix it. Same as in Dec 2022 and Feb 2023. I had to fight to get the dealership to get me a "loaner" rental and had to pay for it out of my own pocket to start with. Eventually after many, many phone calls, voicemails, emails later - I did get reimbursed. But this did not happen until I email the President of Hyundai and all the executives of Hyundai. I didn't get the car back until a month later and still nothing was done. So here were are 3 months later and it's throwing the same issue/problem and I am back at square one. At this point in time, I am not interested in having it "diagnosed", all I want is for Hyundai to do a "buyback" so that I can get into a vehicle that I can trust to be reliable and not breaking down for no apparent reason every 2-3 months. This is totally ridiculous and the government needs to do more to hold Hyundai accountable for these pieces of crap cars they've put on the market. Irritated is not even the word. Will be calling the Western District Manager today as that is the last person I talked to back in August when I got it back - he said to call him directly and he would "take care of it".