NHTSA Complaint #11554797 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11554797
Vehicle 2013 KIA OPTIMA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The following information was stated in the repair report to the Kia Dealership Service Dept.: 09:49 10NOV23 12:18 10NOV23 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A CUSTOMER STATES CLICKING NOISE IN STEERING WHEEL WHEN TURNING WHEEL, STEERING DOES NOT SEEM AS RESPONSIVE SINCE NOISE STARTED...CLIENT INFORMED OF 200.00 STARTING DIAGNOSTIC CHARGE...CLIENT OUT OF WARRANTY FOR WTY006 WARRANTY EXTENSION FOR FLEX COUPLER.... IF IT IS POSSIBLE FLEX COUPLER CAUSING STEERING WHEEL ISSUE, CLIENT HAS PART ON PASSENGER FRONT SEAT KI REPLACED FLEX COUPLER 2046 CKI 400.00 400.00 PARTS: 0.00 LABOR: 400.00 OTHER: 0.00 TOTAL LINE A: 400.00

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