NHTSA Complaint #11554790 — 2014 LEXUS GS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11554790
Vehicle 2014 LEXUS GS
Component STEERING
Date of Incident
Date Filed
Mileage 141,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2014 Lexus GS450. The contact stated that while driving at various highway speeds, the electric power steering assist failed to operate as needed, causing the steering wheel to become stuck. The steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who replaced the alternator, but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 141,000. The VIN was not available.

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